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This Key Worker Skills training course will focus on the roles and responsibilities of the key worker with vulnerable young people in line with legislation and good practice guidelines.

The successful care and provisions in place in a residential setting is dependent upon how effective and supported the staff team is. This Key Worker Skills training will enable those in the position of key worker and those considering the position to gain insight and understanding with regards to the importance and difference this role can play in an individual’s life.

Course Summary

The syllabus covers such topics as:

  • Care standards and guidance
  • Understand the role of a key worker in a residential setting
  • Codes of conduct and legal responsibilities, including accurate record keeping and report writing
  • Professional boundary management including personal and professional attitudes and values
  • Early help analysis, planning and review
  • Integrated and multi-agency working
  • Models of disability
  • Safeguarding and risk assessment
  • Key worker strategies and interventions
  • Overview of early support and how key-working ‘fits’
  • Conducting a key work session and other more informal activities
  • The emotional impact on families and workers
  • Affective listening skills, mindfulness and empathy
  • Personal and professional care and supervision

Face to Face Training

  • Max attendees: 15
  • Course length: 1 day

This course can be tailored to meet your specific requirements.


Webinar Training

  • Max attendees: 20
  • Single session: 4 hours

Tutor lead webinars delivering theory based learning. Any practical elements are demonstrated via instructional videos.


Make an enquiry

To make a booking – or for further course details – please contact us on telephone: 029 20 494969. You can also write to us for more information about all of our healthcare training courses.