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The training places the emphasis on preserving and developing positive relationships between those who exhibit challenging behaviour and those who work with them.

This childcare training course will be delivered by a variety of teaching methods including: presentations,  case studies, small group discussion, and whole group discussion.

Course Summary

The syllabus covers such topics as:

  • To establish a common value base for work with challenging behaviour
  • To understand what underpins challenging behaviour
  • To place challenging behaviour within the context of life and experience
  • To understand the environment and individual and how they can contribute to challenging behaviour
  • To identify environmental and individual changes that can assist in the management of challenging behaviour
  • To understand the psychological and physiological impact of challenging behaviours on all involved
  • To equip staff with a range of de-escalation techniques proven to be successful in managing challenging behaviour
  • To understand the aftermath of challenging behaviour and the importance of maintaining a safe and secure environment for all.

Face to Face Training

  • Max attendees: 15
  • Course length: 1 day

This course can be tailored to meet your specific requirements.


Make an enquiry

To make a booking – or for further course details – please contact us on telephone: 029 20 494969. You can also write to us for more information about all of our healthcare training courses.