E-learning course listing

This Autism Awareness e-learning course is designed to increase the attendees understanding of living with and caring for people who have autism. The course will explore the history of autism and the associated stereotypical behaviours. Course outline includes:

• Recognise what autism is
• Understand what ASD is
• Identify characteristics of someone that has autism
• Identify how to care for someone with autism
• Understand how to enable those with autism

Course outline includes:

• Understand how individual care plans differ
• Understand how care plans should be update
• Describe how you work with other professionals
• Describe the importance of recording observations
• Understand the stages of care planning
• Describe how care plans should be assessed
• Demonstrate how to create a care plan

Course outline includes:

• Standard 1 – Understand Your Role
• Standard 2 – Your Personal Development
• Standard 3 – Duty of Care
• Standard 4 – Equality and Diversity
• Standard 5 – Work in a Person Centred Way
• Standard 6 – Communication
• Standard 7 – Privacy and Dignity
• Standard 8 – Fluids and Nutrition
• Standard 9 – Awareness of Mental Health, Dementia and Learning Disability
• Standard 10 – Safeguarding Adults
• Standard 11 – Safeguarding Children
• Standard 12 – Basic Life Support
• Standard 13 – Health and Safety
• Standard 14 – Handling Information
• Standard 15 – Infection Prevention and Control

This e-learning training places the emphasis on preserving and developing positive relationships between people who exhibit challenging behaviour and those who work with them. Course outline includes:

• Describe what challenging behaviour is
• Identify types of challenging behaviour
• Understand some of the causes of challenging behaviour
• Describe the impacts and results of challenging behaviour
• Understand methods for assessing challenging behaviour
• Describe ways of dealing with the outcomes of challenging behaviour

Course outline includes:

• Explain the nature of complaints
• List and describe the different types of complaints
• List different complainers and how to communicate with them
• Describe ways to resolve complaints using the LAST sequence
• Explain the process for documenting complaints and giving feedback
• Describe ways to build customer loyalty through effective complaint handling

This Conflict Management e-learning training course is designed to practice conflict resolution skills through a range of scenarios, candidates will learn non physical diffusion and de-escalation techniques for challenging behaviour. Course outline includes:

• Define workplace conflict
• Recognise when and where conflict is occurring
• Understand the correct methods of dealing with confrontation
• Work to reduce and resolve conflict
• Seek help and advice when necessary

Course outline includes:

• Describe what is meant by infection control
• Identify relevant government legislation
• Recognise the causes and effects of coronavirus, including symptoms and management
• Know how to self-isolate
• Understand the chain of infection and how people are infected
• Describe the types of germs and infection
• Understand the need for infection control and HCAI management
• Understand how to wash your hands to WHO standard
• Understand how you can help to prevent the spread or coronavirus

This Health and Safety training course is designed for all personnel who are employed within the Healthcare Profession and covers Health and Safety Regulations and responsibilities along with Control of Substances Hazardous to Health (COSHH). Course outline includes:

• Gain an understanding of COSHH regulations
• Risk assessment and safety procedures
• Definition of hazardous substances
• Compliance with relevant regulations
• Different types of hazardous substances
• Health effects
• European CLP regulations

Course outline includes:

• Who your customers are
• What your customers need
• How to maintain good communication with your customers
• To project a positive company image
• To enhance customer service skills
• To start and end a call with greater confidence and efficiency
• To be able to take clear and concise messages
• To  be able to demonstrate positive listening and speaking techniques

This Dementia Awareness e-learning course has been designed to assist care workers to understand and work alongside people with dementia. It provides the opportunity for a greater understanding of dementia and enables trained staff to build relationships and offer practical help through person centred care. Course outline includes:

• What is dementia
• Understand how dementia affects individuals in different ways
• Knowledge of how quality dementia care purely focuses on what the person can still do
• The importance of good communication when caring for someone with dementia
• Methods to improve the wellbeing of people with dementia

This Dignity, Privacy and Respect Awareness e-learning course is suitable for all levels of healthcare in all care environments. It promotes dignity, support and choice for all users of the service. Course outline includes:

• Understand the meaning of dignity, privacy and respect
• Describe relevant legislation and how it affects an organisation
• Be able to identify discrimination
• Be able to identify poor practice
• Describe how to support specific care needs
• Understand how you can implement change in order to improve care provided
• Describe how PCC fits in with dignity, privacy and respect.

Course outline includes:

• Be able to put into practice care values
• Gain understanding of equality and diversity
• Gain insight in upholding equality and diversity
• Gain understanding of the single assessment process in person centred care
• Know the legislations governing disability

Course outline includes:

• Describe what is meant by the term nutrition
• Understand the importance of fruit and vegetables in diet
• Understand the challenges around nourishing the elderly
• Describe malnutrition and how it affects the body
• Describe some of the screening tools available

This Drug and Alcohol Awareness e-learning course is open to anyone who wants to learn more about drug and alcohol misuse and the short and long term psychological effects to the families, friends or service users they meet as within the course of their profession. Course outline includes:

• Describe the physical, psychological and sociological effects of alcohol
• Name and identify illegal drugs, know their effects and recognise the health risks
• Recognise the impact of drug and alcohol misuse on children
• Describe the 5 outcomes the government aims for every child to achieve

Course outline includes:

• Understand your role
• Work in ways that have been agreed with your employer
• Understand working relationship in health and social care
• Work in partnership with others
• Understand how duty of care contributes to safe practice
• Understand the support available for addressing dilemmas that may arise about duty of care
• Dealth with comments and complaints
• Deal with incidents, errors and near misses
• Deal with confrontation and difficult situations

This Epilepsy Awareness training course is aimed at those working with or responsible for the welfare and well being of individuals with epilepsy. Course outline includes:

• Describe what epilepsy is
• Understand the different types of seizures
• Understand how to administer first aid for a seizure
• Understand how to do a primary survey
• Identify and understand the recovery position

This Equality and Diversity e-learning training course (also known as Cultural Diversity training) aims to emphasise the importance of individuals being able to recognise, value and manage individual difference, enabling all employees to contribute and realise their full potential. Course outline includes:

• Understand the importance of equality and inclusion
• Work in an inclusive way
• Access information, advice and support about diversity, equality and inclusion
• Definition of equality, diversity, inclusion and discrimination

This Fall Prevention and Management training course is aimed at those working with older people in health and social care settings including community based, residential or nursing homes who develop and plan services for individuals. Course outline includes:

• Describe what makes people fall
• Understand the implications of falling
• Identify areas of personal and environmental risk
• Understand what can be done to prevent falls and who can help

This potentially life-saving Fire Awareness training course is designed to enhance your understanding of fire safety within the workplace. Course outline includes:

• General fire safety
• The science behind fires
• Risk assessment
• Emergency protocol
• Causes of Fire
• Fire classifications and their properties
• Fire Extinguishers
• Fire drill and tests
• Effects of fires on people and buildings
• Effects of smoke inhalation
• Relevant safety measures
• The role of the fire marshal
• Discovering and reporting risks
• Laws and legislation

This Food Hygiene and safety training course is designed to develop your knowledge, skills and understanding of effective food safety and is essential for all food handlers. Course outline includes:

• Understand the basics of food law
• Hazards to food
• HACCP from purchase to service
• Personal hygiene
• Premises
• Food pests
• Cleaning and disinfection

Course outline includes:

• Importance of a documented food safety management system
• Types of Hazards in a food business.
• HACCP History
• Implementing a HACCP based food safety management system

This Health and Safety training course is designed for all personnel who are employed within the Healthcare Profession and covers Health and Safety Regulations and responsibilities. Course outline includes:

• Explain what is meant by health and safety
• Describe how health and safety law affects you at work
• Identify some key pieces of legislation
• Employer responsibilities
• Employee responsibilities
• Risk assessment
• Common hazards

This Infection Prevention & Control training course is designed to develop your knowledge, skills and understanding of the control of infections. Course outline includes:

• Describe what is meant by infection control
• Understand the chain of infection and how people are infected
• Describe the types of germs and infection
• Name some common health care associated infections
• Understand the need for infection control and HSAI management
• Understand how to wash hands to WHO standard
• Describe what PPE is available for infection control
• Understand how you can help prevent infection spreading
• Understand the role of CQC

Course outline includes:

• Identify legislation, national and local guidelines, policy and procedures affect infection prevention and control
• Understand standard infection prevention and control precautions
• Demonstrate the methods of aseptic technique including hand washing and alcohol hand gel procedures
• Describe the importance of safe handling of disposal of waste, COSHH requirements, handling of uniforms, dress codes, linen and laundry
• Identify actions required in cases of outbreak of infection including isolation of residence and mandatory reporting of healthcare associated infections to Health Protection Agency (HPA)
• Describe how policies are put into place for safe handling and disposal of sharps, sharps injury procedures and occupational health procedures
• Manage infection prevention risks, through observation, cleaning procedures and touch-point awareness
• Demonstrate awareness of control of outbreaks & infections associated with specific alerts such as tuberculosis, e-coli, flu pandemics etc
• Linked to Health and Social Care Act 2008 and fundamental standards 12

Course outline includes:

• Describe what a learning disability is
• Understand what causes a learning disability
• Describe the process of learning disabilities and other conditions
• Understand challenging behaviours

Course outline includes:

• Recognise the implications of a legionnaires’ disease outbreak
• Summarise how legionnaires outbreaks can occur in water handling systems
• Identify relevant legislation and the requirements for compliance
• Recognise the role of water handling system owners
• Recognise the role of water handling systems safety providers
• Identify higher risk water handling system

The Lone Working and Personal Safety e-learning course is aimed at all healthcare staff who work independently. Course outline includes:

• What is lone working?
• What are the legal duties
• How to assess, identify and control the risks of lone working
• Good working practices and strategies to reduce risk
• Why training is important
• Why supervision is important

The Person Centred Care Planning e-learning course is designed for all carers or anyone involved in PCCP information gathering, life history work or essential lifestyle planning. Course outline includes:

• Define person-centred care
• Describe how to develop an individual’s care plan
• Understand the bigger picture
• Understand the need for confidentiality
• Understand how working practices affect individuals
• Describe how to maintain boundaries

Course outline includes:

• Understand the importance of correct manual handling
• Understand that manual handling operations can be hazardous to health
• Understand how manual handling operations can cause injury and harm
• Understand the scope of legal requirements with regard to manual handling operations in the workplace
• Risk assessment and how it applies to safe manual handling practice

This e-learning training course designed for healthcare professionals, who in the course of their duties may have to administer medicine and need to either refresh their skills or wish to learn more about medication. Course outline includes:

• Understand the different classification of medication
• Name relevant government legislation relating to medication
• Describe your responsibilities as a care worker when giving medication
• Understand what constitutes good medication administering process
• Understand the need for safe storage and disposal of medication
• Recognise the need for proper record keeping and information sharing
• Describe the role of the CQC

This Mental Health Awareness e-learning course is designed for healthcare professionals to understand the mental health spectrum, the impact and prevalence of mental health and dispels myths commonly associated with ill mental health in the workplace. Course outline includes:

• Define the term Mental health
• Describe how you might spot a possible mental health disorder
• Make referrals
• Supporting those with mental health disorders
• Discrimination and stigma
• Treating mental health disorders and side effects of medication

Course outline includes:

• Understand the importance of oral health and the potential effect on their general health, well-being and dignity
• Understand the potential impact of untreated dental pain or mouth infection on the behaviour and general health and well-being of people who cannot articulate their pain or distress or ask for help ( this includes, for example, residents with dementia or communication difficulties)
• Know how to deliver daily mouth care
• Know how and when to reassess oral health
• Know how and when to report any oral health concerns, and how to respond to a person’s changing needs and circumstances
• Understand the importance of denture marking and how to arrange this for people, with their permission

This Paediatric First Aid e-learning course has been developed for those who are working with babies and children. This will be of particular interest to Child Minders, Crèche Assistants, Playgroup personnel and anyone responsible for youth organisations. Course outline includes:

• Understand the role and responsibilities of the paediatric first aider
• Be able to assess an emergency situation safely
• Be able to provide first aid for an infant and a child who is unresponsive and breathing normally
• Be able to provide first aid to an infant and a child who is suffering from shock
• Understand how to provide first aid to an infant and a child with anaphylaxis

This Palliative Care training course is best run for either care staff or trained staff but not a mixed group as their needs are very different. Course outline includes:

• Describe what is meant by Palliative Care.
• Understand how we cope with Palliative Care and help others to:
• Describe the different types of complementary therapies.
• Understand how to empathise with, and support patients.
• Describe some End of Life Care strategies.
• Think about your attitudes and fears about death and dying.
• Recognise different experiences around death and dying.
• Understand the need for Advanced Care Planning.
• Describe the importance of Symptom Management.
• Describe ‘Advance Directives’.
• Understand roles and responsibilities in End of Life Care.
• Describe ‘Last Offices’.
• Understand the grief and loss process.

This e-learning course is designed for carers and RGN’s who may need to update their skill and knowledge on the topics of pressure area care and tissue viability including aspects of skin and soft tissue wounds. Course outline includes:

• Understand what a Pressure Ulcer is.
• Describe how a Pressure Ulcer forms
• Demonstrate knowledge of what makes an individual at higher risk of developing Pressure Ulcers.
• Describe warning signs that would alert you to the possibility of a Pressure Ulcer forming.
• Understand the severity of pressure ulcers and how they are treated.

Course outline includes:

• Explain what the RIDDOR means.
• Make clear why we report; what needs reporting; when you need to report and how you report.
• Provide you with other sources of information.

A valuable course for protecting those most susceptible to abuse. This Safeguarding of Adults Training course is designed for anyone who has contact with the public. Course outline includes:

• Explain what is meant by the term safeguarding adults at risk
• Identify the types of abuse
• Describe some signs and symptoms of possible abuse
• Describe what you should do if you have a concern about an adult’s welfare or safety

Staff who have a responsibility of caring for vulnerable children and young people need to understand the processes which aim to protect those service users. Course outline includes:

• Explain what is meant by the term safeguarding children
• Identify the various types of intervention and their thresholds
• Describe signs and symptoms of possible abuse
• Describe what you should do if you have a concern about a child’s welfare or safety

Course outline includes:

• Definition: What is Self-Harm?
• Statistics
• Types of Self-Harm
• Concepts of Self-Harm
• Causes of Self-Harm
• Situations for discussion
• Risk Management
• Help

This e-learning course introduces proven techniques for mastering time. The approach will involve presentations and discussion to introduce the concepts of time management and practical exercises and syndicate work to develop personal skills. Course outline includes:

• Obstacles influencing time management
• What can be done to prevent poor time management
• Setting SMART goals
• Methods encouraging positive time management skills