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The Lone Working & Personal Safety training course is aimed at all healthcare staff who work independently.

The purpose of this course is to understand the nature of conflict, what causes anger and aggresion and set out the legal and statutory requirements for your self and your colleagues’ personal safety. As a result of attending this course candidates will have learnt a tool box of strategies to assist them in managing challenging behaviour and aggression.

Course Summary

The syllabus covers such topics as:

  • The nature of conflict
  • Causes of anger and aggression
  • Practical advice on risk assessment, reporting practices, during visits, use of vehicles, use of mobiles/personal alarms
  • Warning and danger signs
  • Impact factors
  • Using safe distance when dealing with conflict
  • Understanding the use of “reasonable force”
  • Scenarios
  • Practical: Breakaway Techniques.

Face to Face Training

  • Max attendees: 15
  • Course length: 1 day

This course can be tailored to meet your specific requirements.


Webinar Training

  • Max attendees: 20
  • Single session: 2½ hours (approximately)

Tutor lead webinars delivering theory based learning. Any practical elements are demonstrated via instructional videos.


Make an enquiry

To make a booking – or for further course details – please contact us on telephone: 029 20 494969. You can also write to us for more information about all of our healthcare training courses.


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